Privacy Policy

Last updated: October 2, 2026

Wood & Keepsake Co. is operated by Precision Axis Solution LLC d/b/a Wood & Keepsake Co. (“Wood & Keepsake Co.,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, place an order, contact us, or otherwise interact with our business.

By using our website, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, telephone number, billing and shipping address, order details, personalization instructions, custom design information, and messages submitted through our contact forms or email.

When you place an order, we may also receive information necessary to process and fulfill the transaction, such as order status, payment confirmation, and shipping information.

Payment information is processed through the third-party payment provider available at checkout. We do not intentionally collect or store your full credit or debit card number on our website.

Our website platform and service providers may also collect limited technical information necessary to operate and secure the website, such as IP address, browser type, device information, access times, and website activity.

How We Use Your Information

We use personal information only as reasonably necessary to operate our business and provide our products and services.

We may use your information to process and fulfill orders, create personalized or custom products, communicate with you about your order, provide customer service, respond to questions or custom project requests, arrange shipping and delivery, address damaged or incorrect orders, prevent fraud or misuse, maintain and improve our website, and comply with legal or regulatory obligations.

We do not sell your personal information.

Personalization and Custom Orders

When you submit names, dates, wording, photographs, artwork, measurements, design instructions, or other information for a personalized or custom product, we use that information only as reasonably necessary to review, produce, communicate about, and fulfill your order or request.

Please avoid submitting sensitive personal information that is not necessary for your project.

How We Share Information

We may share personal information with service providers only when reasonably necessary to operate our business or fulfill your order.

These service providers may include our website hosting and ecommerce platform, payment processors, shipping carriers, email or communication providers, fraud-prevention services, and other vendors that assist with website or order operations.

For example, your name and shipping address may be provided to a shipping carrier so your order can be delivered.

We may also disclose information when required by law, legal process, court order, government request, or when reasonably necessary to protect our business, customers, property, or legal rights.

We do not sell personal information to third parties for monetary compensation.

Payments

Payments made through our website are processed by third-party payment providers available through our checkout system.

Those providers may collect payment information directly and process it according to their own privacy and security policies. Wood & Keepsake Co. does not intentionally store complete credit card or debit card numbers on its website.

Cookies and Similar Technologies

Our website may use cookies or similar technologies when required for website functionality or when third-party integrations are enabled.

We do not intentionally use personal information collected through cookies for the sale of personal data.

If we later enable analytics, advertising, social-media pixels, or other technologies that use non-essential cookies, this Privacy Policy may be updated and appropriate cookie notices or controls may be added where required.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, handling customer service matters, resolving disputes, preventing fraud, and complying with tax, accounting, or legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

Information Security

We use reasonable administrative, technical, and organizational measures, together with our service providers, to help protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, internet transmission, electronic storage system, or security method can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted or stored electronically.

Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.

These rights may include requesting access to personal information we maintain about you, requesting correction of inaccurate information, requesting deletion of certain information, requesting a copy of certain information, or exercising other privacy rights provided by applicable law.

To make a privacy request, contact us at woodkeepsakeco@gmail.com.

We may need to verify your identity before completing certain requests. We will respond in accordance with applicable law.

Children’s Privacy

Our website and products are intended for general audiences and are not directed specifically to children under 13.

We do not knowingly collect personal information directly from children under 13. If we learn that such information has been provided to us without appropriate authorization, we will take reasonable steps to delete it.

Links to Other Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, content, or practices of third-party websites. We encourage you to review the privacy policies of any external website or service you visit.

Business Transfers

If Precision Axis Solution LLC or Wood & Keepsake Co. is involved in a merger, acquisition, sale, reorganization, financing, or transfer of all or part of its business or assets, personal information may be transferred as part of that transaction where permitted by law.

Legal Disclosure

We may disclose information if required or permitted by applicable law, regulation, legal process, subpoena, court order, or governmental request.

We may also disclose information when reasonably necessary to investigate fraud, enforce our agreements, protect our rights or property, or protect the safety and rights of our customers or others.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, services, technology, or legal requirements.

When we make changes, we will update the “Last updated” date at the top of this page. We encourage visitors to review this Privacy Policy periodically.

Contact Information

If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, contact:

Precision Axis Solution LLC d/b/a Wood & Keepsake Co.
Granbury, Texas, United States
Email: woodkeepsakeco@gmail.com